Frequently Asked Questions

rudi.licious FAQs Parson Russell Terrier

Please do not leave your dog unattended while playing. No dog toy is indestructible. Please regularly check the toys for damages; otherwise harm cannot be excluded.

Can I wash the  Tuggy Toys?

Yes. All Tuggy Toys and snuffle mats are machine-washable with 30 °C (86 F). We recommend washing them separately in a laundry bag and without fabric softener.

 

Before manufacturing, all fabrics are also washed by the rudi.licious team.

Tuggy Toy sizes

rudi.licious manufactures its  Tuggy Toys  in different sizes:

 

The Tuggy Toy Classics with with a length of 30 cm (12 in) and a diameter of 2,5 cm (1.4 in) are ideal for small and medium-sized dogs up to 20 kg.

 

The Tuggy Toy Rings are one-size and have a diameter of about 12 cm (5 in). They are ideal for small and  and medium-sized dogs up to 20 kg. 

 

The rectangular Tuggy Toy Squares with a lenght of 38 cm (15 in) and a diameter of about 3 cm (1.2 in) are also suited for larger dogs.

We manufacture all Tuggy Toys also for small dogs and puppies up to 5 kg. They have a length of about 15 cm (6 in) and a diameter of about 1,5 cm (0.6 in)

 

 

The size of the toy you choose also depends on the dog’s prefernces and on your preferences. For some dogs, the toys cannot be big enough, others prefer small toys. A Tuggy Toy Classic is the right choice for most dogs.

Which materials do you use?

For our Tuggy Toys and snuffle mats, we use 100 % recycled fleece. The material is certified with the Oeko-Tex Standard 100 and can be recycled once again.

Can I return my Tuggy Toy?

Tuggy Toys from our collections can be returned within the deadline for returning goods if the are in their original condition. Products which have been manufactured especially for you, according to your individual preferences cannot be returned.

Which payment methods are available?

You can pay via PayPal or against prepayment. 

What are the shipping costs?

The shipping costs within Germany are 2,90 €. International Shipping is 3,90 €. From an order value of 25 €, we ship free of charge. Please note that customs duty may apply which are not included on your invoice.